Our 7-day return policy gives you plenty of time to consider your purchase. That's why you can be sure you made the best decision in purchasing your fine jewelry from NVK Jewelry. If for any reason you are not satisfied, you can return your item* WITHOUT custom engraving in its original condition within 7 days of the order date for a refund or an exchange. Shipping fees are non-refundable and a 15% restocking fee will be deducted before a refund is issued. Returns must be unworn, unaltered, and come in original package and must be approved by NVK Jewelry.
*Customized/special order jewelry pieces are non-returnable/refundable. You may send it in for repairs if the item has a manufacturer's defect. Exchanges must be done within 7 days of the date of shipment.
2–5 business days through UPS, FedEx, or USPS, with tracking and signature confirmation. Please also verify the $30 two-day and $60 overnight options.
